Questions, answered
Short answers. If yours isn't here, ask Sunny.
- What can I use today?
- Chat with Gee and approve its next steps, email replies drafted for your OK, Customers, Calendar, Files, Docs, Sheets, website changes with a preview, and Gee from the AI chat you already use. Plans and prices are real, and our team sets up your workspace with you. Every included feature and how your other tools fit is on the Your tools page.
- Does Gee answer my phone?
- Gee answers your website chat and email, and drafts the replies you approve. Keep your current phone line as it is.
- Can customers book online?
- Gee takes the booking request and you confirm it.
- What happens if I cancel?
- Plans renew each month, and you can cancel any time by asking Sunny or emailing team@gpodz.com. Cancel in your first 14 days and we refund your first month's plan fee. We keep only what you used. Top-up credit never expires.
- Does it send things without me?
- Gee answers incoming questions using facts you approved. Before it starts something new or sends something to someone in a new way, it asks you to approve.
- Will it say the wrong thing?
- Gee answers from facts you approve. When an answer is missing, it asks you instead of making a business decision for you.
- Is Gee a person?
- No. Gee is an AI assistant that works for your business. Gee answers incoming questions using facts you approved. Before it starts something new or sends something to someone in a new way, it asks you to approve. If you'd like to talk with a person, email team@gpodz.com, or ask Sunny and she'll ask someone to reach you by email.
- Does Gee replace my CRM?
- You can keep it. Gee keeps each customer's details, conversations and next steps together as they write in, and you can add any customer by hand. There are no seat fees, so your whole team can use it. A live two-way sync with another CRM or a dealer system is not supported.
- What is usage?
- What your Gee actually runs, like AI work and email. Each plan includes a set dollar amount of usage every month. Beyond that, you pay actual cost plus 5%, from prepaid credit you control.
- Should I worry about using too much?
- No. We hope you use Gee for everything. Usage past your plan is our actual cost plus 5%, paid from prepaid credit you add.
- Do I pay for each person?
- No. There is no seat tax. On Team and up, everyone who works there is included at one price per location, so adding people never adds a charge. Solo is set up for one person.
- What counts as a location?
- One shop, office or home base you serve customers from, or one online store. Several brands at the same place count once.
- Do I have to switch tools?
- No. Keep the tools you use today. Move over when you're ready, one tool at a time.
- Can I use my own AI?
- Yes. Connect your own AI chat and run your business from the chat you already use. Gee answers incoming questions using facts you approved. Before it starts something new or sends something to someone in a new way, it asks you to approve.
- Do you sell my data?
- No. We never sell, rent or trade your data or your customers'.
- What happens when I talk with Sunny?
- Sunny is the gpodz::gee setup guide, an AI assistant. You can ask questions and explore plans. Chatting does not create an account or charge you.
- Can I talk with a person?
- Yes. Contact the gpodz::gee team at team@gpodz.com and tell us what you need help with.
Sunny is our setup guide. Ask her anything about gpodz::gee and its plans. Chatting does not create an account or charge you.